Database maintenance completed

We have completed our database maintenance, and the site is back up again. Thanks for your patience.

Monthly DB Maint @ 8PM Pacific

We will be starting our monthly Database maintenance at 8PM Pacific time.  Expect this to last for about 3 hours.

Planned DB Maintenance - Thursday, 1/5 @ 8PM PST, Est. 4 hrs. DT

Tomorrow night is our scheduled monthly maintenance window. We’re estimating the downtime will last no longer than 4 hours beginning at 8pm PST tomorrow, Thursday, January 5th. For real-time updates, please check our @GSFNstatus Twitter feed. Thank you!

Social logins working again

The issues with social logins has been resolved.  Thanks for your patience.

Social login issues

We are working with our partner Janrain to resolve an outage with our social logins (Facebook, Google etc).  We will post an update as soon as we have more info.

Facebook Integration Issues

Update: This issue has been resolved.
Engineering is currently investigating an issue which appears to be preventing users from participating via the Get Satisfaction for Facebook Application. We’ll update once this has been resolved. 

Server restart completed

We completed the restart of all of our servers about 15 minutes ago.  Things may be a little slow for a while as it takes some time for the various caches to get rebuilt.  Thanks for you patience.

Infrastructure upgrade Fri Dec 9th @ 8PM Pacific Time

Our hosting partner is performing an infrastructure upgrade that will require us to restart all of servers.  This will cause a downtime starting at 8PM Pacific time on Friday December 9th.  We except this to last about an hour.  We apologize for any inconvenience this may cause you and appreciate your patience.

Failed database causing some errors

We had a database server fail which was causing some pages to not load correctly.  We have removed the failed database server and everything should be functioning normally again.  We apologize for any inconvenience. 

Database maintenance completed

We are back having completed out monthly database maintenance.