Search maintenance complete
Our search maintenance is complete. No problems were encountered. Thank you for your understanding.
Search maintenance at 7PM PT (10PM ET) on March 26th 2014
We will be performing an upgrade of our backend search infrastructure which will cause our search features to be unavailable for 30 - 60 seconds. This may impact search within a community and new topic posting.
Due to the brief nature of this event, we will not take the Get Satisfaction service offline.
This maintenance will happen at approximately 7 PM Pacific on March 26th / 10 PM ET / 2 AM UT.
We apologize for any inconvenience this may cause.
Mobile, New Application and Management Console were down briefly
An error on our part led to our mobile website, our new community site, and our management console to be offline for 15 minutes (01:21 GMT to 01:36 GMT). We apologize for the inconvenience.
community assets are working again
We have resolved the problem with our CDN and all community assets are loading correctly again.
We apologize for the interruption.
Problem with community assets
Our Content Distribution Network is currently experiencing errors trying to distribute some common assets used in communities, including default avatars and some graphical components.
We are working with the CDN provider to resolve this issue as soon as possible
We apologize for any inconvenience.
New community app
The Get Satisfaction New Community Application had intermittent outages this morning between 2:05 AM PT and 3 AM PT. We are investigating the root cause and apologize for the inconvenience. All other services were unaffected.
Outage with Management Application
We experienced an outage with the Get Satisfaction Management Application starting at approximately 2:35 Pacific Time while releasing a service update. We have rolled back the change and the Management application should be back to normal shortly.
We apologize for the inconvenience.
Database Maintenance completed
The Get Satisfaction database maintenance was completed at 9:28 PM PT / 0:28 AM ET. All services are functioning normally.
Thanks for your patience !
Get Satisfaction Database Maintenance will start in 15 minutes
Expected duration is about 30 minutes.
Database Maintenance Friday Jan 3rd at 9PM PT Midnight ET
We will be performing database maintenance on Friday January 3rd 2014 at 9PM PT/ midnight ET/ 5AM GMT. This maintenance period is expected to last approximately 30 minutes and during this time users of all GetSatisfaction services will see a service unavailable message.
For status updates look at this status page or follow @GSFNstatus on twitter.
We apologize for any inconvenience caused by the planned maintenance window.