Get Satisfaction emails are being delivered
Our email service provider Sendgrid had been experiencing outages causing emails from Get Satisfaction to not be sent. We are now seeing emails flowing again, but it may take a while for Sendgrid to be able to process the backlog.
Get Satisfaction site is back up
Get Satisfaction systems are back up, but our email provider is currently experiencing issues which are preventing us from sending emails for any of their customers.
Get Satisfaction web site and application are temporarily unavailable, APIs and other services such as mobile and Facebook are working OK. We hope to have this resolved shortly. We apologize for the inconvenience.
Get Satisfaction planned maintenance completed
We have completed our planned maintenance and all services should be functioning normally.
Get Satisfaction planned maintenance starting
All Get Satisfaction services will be unavailable during this planned maintenance window. We apologize for any inconvenience.
Get Satisfaction planned maintenance event starts in 30 mins
Get Satisfaction will be unavailable for system maintenance starting at 10 PM EST, 7PM Pacific time - 30 minutes from now.
Planned maintenance on Thursday March 7th at 7PM Pacific time
The Get Satisfaction application (communities, widgets, Facebook, APIs) will be unavailable for approximately 2 hours starting at 7PM Pacific Time (10 PM Easter Time) while we enhance our Disaster Recovery capabilities. During this time we will be moving our production hosting site from the East Coast to the West Coast. Users will see a “down for maintenance message” during the maintenance time.
Intermittent Site Issues Resolved
The intermittent site issues that a few users experienced earlier have been resolved. We appreciated your patience while we worked through this issue!
Intermittent Site Issues
We’re experiencing intermittent site issues for some users. We are working to restore full service as quickly as possible. Thank you for your patience!
Get Satisfaction service restored
The Get Satisfaction application is working normally again. The outage affected the web application, but not API, mobile or other services. We apologize for any inconvenience.